About Us

Pay Less for Storage - Your Trusted Local Storage Provider

The Pay Less for Storage Story

Martin Wallace - FounderPay Less for Storage was established in 2001 by Martin Wallace, as one of the first container storage companies in the North East and has since become one of the most reputable self storage container companies in both the North East and now North West of England.

With multiple facilities spanning across these regions we have assisted countless families move home, while also catering to thousands of businesses across the country with their individual storage needs.

Our multidecade expertise lies in providing high quality services that are tailored towards each clients specific requirements at an affordable cost. We take pride in being able to offer personalised solutions that meet all types of moving or storing challenges head on. Whether you're looking for short term or long term storage options - we stand ready to help you make the best decision for your needs.

The UK storage industry is facing a significant challenge - exorbitant prices. Large national chains are often responsible for this issue due to their costly buildings and high head office expenses. However, this also creates an opportunity for smaller businesses who can offer more affordable solutions that meet customers' needs without compromising on quality or security.

With careful planning and execution we thrive in the local market by providing value-for-money services while also contributing positively towards reducing costs associated with storing goods within Britain.

When it comes to storage solutions - simplicity is key. Customers expect their chosen option to be clean, dry and secure at all times while also being easily accessible whenever needed. They don't want any unnecessary expenses. That's why offering easy, affordable, safe and effective solutions to meet these requirements is always our primary goal.

Our Vision

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Our vision is to be the leading provider of affordable, quality, self storage units throughout the North of England, that not only exceed customer expectations but also sets the standard for security, cleanliness and best accessibility in the UK storage industry.

Our Mission

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Our mission is to provide people with professional storage solutions to meet their specific needs. Our local pricing structure ensures better affordability, compared to the national chains, while still delivering unparalleled top quality services every time.

Our Commitment

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We are 100% committed to delivering the best service and customer support. We are always continuously improving our facilities to meet the diverse needs of our customers. All while maintaining a strong balance on affordable pricing, quality and customer support.

The core ethos of being a family business lies in providing exceptional service, quality storage and personal support to all our customers.

We prioritise their needs above all else by offering personalised assistance and support to match their unique requirements.

Our commitment is unwavering - we strive for excellence every day!

With over 22 years experience in the storage business, and tens of thousands of satisfied customers, we are well-known for our focus on cleanliness, dryness and security in all our local storage facilities, so you can rest assured knowing your belongings are safe from harm or damage caused by external factors such as weather conditions or pests.

Each of our local self storage facilities is protected by a secure perimeter fence with gated access and fully equipped with security CCTV monitoring round the clock.

All customers have full 24/7 access and can drive directly up to their storage unit for easy loading/unloading - whenever suits them best.

We are genuinely committed to providing exceptional service and support for you. Our team is always available on the other end of the phone line ready to answer any questions or concerns you may have. Simply give us a call on 0191 743 7993 or click here to contact us.

Meet Our On-Site Team

Sarah Day - Customer Service Management

Sarah Day

Customer Service Management

Sarah is the "go-to" person for all customer inquiries regarding storage across all PLFS facilities. Her friendly demeanour and commitment towards providing the best customer service makes her a genuine asset to our team. With Sarahs friendly, diligent nature and professionalism ensuring everything runs smoothly while you store with us, you can rest assured that your experience will always be seamless from start to finish.

Andrew Wallace - Operations Director

Andrew Wallace

Operations Director

Andrew has been in the storage business for over a decade and half. He is responsible for ensuring that all our units and containers meet top quality standards. His primary goal is to provide clean, dry and secure storage solutions for a fraction of the prices of the UK national chains. With his many years of expertise and dedication in the field, we are confident of delivering outstanding service to every customer, every time.

What Makes Pay Less for Storage Unique?

When it comes to self storage units, finding the right balance between cost and quality is crucial. You want a clean, dry space that's secure enough for your belongings - without breaking the bank.

By design, all our facilities offer ground floor access so you can drive up directly in front of your storage unit at any time day or night. We take pride in maintaining top notch facilities, so you never have to worry about security issues when storing with us. We've got your back.

As a valued customer you can expect friendly, personal service from our staff who are always eager to assist and provide excellent support. Speaking with them is a painless process that ensures your needs are met promptly and efficiently. With their personal help and guidance, everything will become smooth sailing for you.

We gauge a large part of our success by examining online reviews from customers who have used our storage services. These testimonials highlight how friendly and helpful staff members are, while also praising the high quality of service and security provided. By monitoring these evaluations we can continually improve upon what we offer to help ensure customer satisfaction remains the #1 reason why people choose Pay Less for Storage over the big national chains.

We are also pleased to note that many individuals come our way due to referrals from friends or colleagues who have previously stored with us. This speaks volumes about the quality of service we provide and reinforces our commitment towards customer satisfaction. We take pride in being recommended by those who know firsthand how well we deliver on our promises. Thank you!

Why Customers Choose Pay Less for Storage

The name of our business is frequently the first thing that catches peoples attention. Our promise is right there! When people read all those amazing online reviews, or through visiting our website and speaking with our staff on the phone, we demonstrate our professionalism as a reliable team, leaving no doubt in peoples minds about how serious and committed we are to providing them with exceptional service.

At our family-run self-storage facility, we understand the significance of finding a safe and accessible place to store your belongings - at a price you can afford. We take pride in providing clean, dry, and secure storage units that are available 24/7 for your convenience. Our exceptional customer service is a reflection of the care and dedication we have for each individual who walks through our doors.

For us, this isn't just a business; it's about creating a welcoming environment where you can trust that your possessions are well taken care of. We know how important it is to have peace of mind when it comes to storage, which is why we strive to go above and beyond in meeting your needs.

Our storage service is designed to provide customers with everything they need (easily 24/7 access, clean, dry and secure storage space) while also offering outstanding professional service and friendly, personal support.

Our commitment to excellence ensures that every customer leaves satisfied knowing they made the right choice with Pay Less for Storage. We'll even pay you back for any remaining time you have, which you don't use! - Fair enough?

If you, or your business, are looking for Secure Professional Storage in the North of England Call Now on 0191 743 7993 and speak to Sarah, who can help you find the best solution for your specific requirements and answer any questions you may have. No obligation.
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You are also welcome to contact us directly online here.